An Ombudsman office has been created at the Presidential Secretariat to look into complaints and grievances of the public and provide speedy solutions.
Retired Senior Deputy Inspector General of Police S. M. Wickremasinghe has been appointed to the position, the President’s Media Division said.
“The objective of setting up an Ombudsman Office is to provide solutions to any inconvenience or distress caused to the public as a result of negligence of public officers or acting beyond their limit while excising their administrative powers,” it said.
The office is located on 3rd Floor of the Old Standard Chartered Bank Building, Janadhipathi Mawatha, Colombo 01.
The public has the opportunity to submit their complaints or grievances in person by visiting the office or they can forward their issues by post addressed to “Ombudsman, Presidential Secretariat, Colombo 01”.
The public can reach the office through the telephone/ fax no. 011 2338073 or sending an e mail to firstname.lastname@example.org.
Ombudsman S. M. Wickremasinghe says people also can complain about large scale drug trafficking which causes disruption to the civilian life, damages to the environment and any other illegal activity to him